ABC TREK WITH GHANDRUK

TERMS & POLICIES

━━━━━━━━━━━━━━━━━━ TERMS & CONDITIONS ━━━━━━━━━━━━━━━━━━ 1. BOOKING CONFIRMATION • Booking will be confirmed only after advance payment is received. • Remaining balance must be paid before trip departure unless otherwise agreed. • All bookings are subject to availability. 2. TRAVEL DOCUMENTS • Participants must carry valid passport, government ID, permits, and required travel documents. • Passport must have minimum 6 months validity from travel date. • Any issue arising due to invalid or missing documents will be the participant’s responsibility. 3. MEDICAL & FITNESS REQUIREMENT • High-altitude trekking involves physical exertion and weather-related risks. • Participants must ensure they are medically fit for trekking. • Travel & medical insurance is mandatory. 4. ITINERARY CHANGES • Itinerary may change due to weather conditions, road blockage, landslides, flight delays, political situations, natural disasters, or operational reasons. • Trek leader and organizer reserve the right to modify itinerary for safety reasons. 5. ACCOMMODATION • Teahouse / lodge accommodation during trekking days will be on twin-sharing basis. • Hotel accommodation in Kathmandu and Pokhara will be provided as per itinerary. 6. TRANSPORTATION Included transportation: • Airport pickup & drop in Kathmandu • Tourist Bus: Kathmandu → Pokhara • Tourist Bus: Pokhara → Kathmandu • Jeep Transfer: Pokhara → Ghandruk • Jeep Transfer: Jhinu → Pokhara 7. GUIDE & PORTER • Licensed trekking guide and porter services are included. • Participants are expected to respect guides, porters, and local communities. • Organizer reserves the right to remove any participant for misconduct or unsafe behavior. 8. SAFETY • Basic first-aid support will be carried by the guide. • Participants must follow guide instructions during the trek. • Trekking in mountain regions carries inherent risks including altitude sickness, weather risks, and terrain hazards. 9. PERSONAL RESPONSIBILITY • Participants are responsible for personal belongings, trekking gear, gadgets, cash, and luggage. • Organizer will not be liable for theft, loss, or damage of personal items. 10. EMERGENCY EVACUATION • Helicopter rescue, medical evacuation, hospitalization, emergency transportation, or rescue expenses must be borne by the participant or their insurance provider. 11. FORCE MAJEURE • Organizer shall not be held responsible for delays, cancellations, losses, or itinerary changes caused by: - Weather conditions - Flight cancellations - Landslides - Government restrictions - Political unrest - Natural disasters - Pandemic situations - Any unforeseen circumstances beyond control 12. UNUSED SERVICES • No refund shall be provided for unused services, voluntary withdrawal, early exit from trek, missed transportation, or missed meals/accommodation. 13. PHOTOGRAPHY & MEDIA • Organizer may use photographs/videos captured during the trek for promotional and marketing purposes unless participant informs otherwise in writing. 14. ACCEPTANCE OF TERMS • By confirming the booking, the participant acknowledges and agrees to all trek terms, conditions, cancellation, and refund policies. ━━━━━━━━━━━━━━━━━━ REFUND & CANCELLATION POLICY ━━━━━━━━━━━━━━━━━━ 1. CANCELLATION BY PARTICIPANT • Cancellation made 30 days or more before departure: 80% refund of booking amount. • Cancellation made between 15–29 days before departure: 50% refund of booking amount. • Cancellation made between 7–14 days before departure: 25% refund of booking amount. • Cancellation made within 7 days of departure or no-show: No refund applicable. 2. NON-REFUNDABLE CHARGES The following are non-refundable once booked or issued: • Permit fees • Transportation booking charges • Hotel reservation charges • Visa fees • Insurance fees • Flight cancellation charges • Third-party processing fees 3. CANCELLATION BY ORGANIZER • If the trek is cancelled by the organizer due to weather, natural disaster, political unrest, government restrictions, or safety concerns, participants will be offered: - Alternative departure date, OR - Trek credit for future use. • Refunds in such situations will be processed after deducting non-recoverable operational expenses already paid to third parties. 4. WEATHER & OPERATIONAL DELAYS • Mountain expeditions are highly dependent on weather and local conditions. • Delays, route changes, transportation disruption, or itinerary modification caused by weather, landslides, road blockage, or flight cancellation are beyond organizer control. • No compensation shall be applicable for such delays. 5. REFUND PROCESSING TIME • Approved refunds will be processed within 14–30 working days depending on banking and payment gateway procedures. 6. BOOKING TRANSFER • Booking transfer to another participant may be allowed subject to approval and operational feasibility. ━━━━━━━━━━━━━━━━━━ CONTACT ━━━━━━━━━━━━━━━━━━ Nomadller Instagram: @nomadller.in Phone: +91 6238998382

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